Terms and Conditions
Last Updated: 1st Feb, 2026
Welcome to Aerotalk (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and payment transactions, including cross-border service payments.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Company Information
Business Name: Aerotalk
Registered Address: North Tangra, Rajarghat, Kolkata – 700105
Email: business@aerotalk.in
Website: www.aerotalk.in
2. Nature of Services
[Your Company Name] is a service-based agency providing services including but not limited to:
- Consulting services
- Digital and marketing services
- Technology and IT services
- Business support services
- Any other professional services agreed upon in writing
All services are delivered remotely or as contractually agreed with the client.
3. Eligibility
By using our services, you confirm that:
- You are legally capable of entering into binding contracts.
- You are authorized to make payments on behalf of yourself or your organization.
- The information you provide is accurate and complete.
4. Service Engagement
- Service scope, deliverables, timelines, and pricing will be defined through written agreements, proposals, invoices, or email confirmations.
- Any additional service requests outside agreed scope may incur additional charges.
5. Payment Terms
5.1 Cross-Border Payments
We accept international payments through approved payment gateways and financial institutions. By making payments, you agree that:
- Payments are made for legitimate service fees.
- You comply with your country’s foreign exchange and tax regulations.
- You bear any applicable international transaction charges, bank charges, or currency conversion fees unless stated otherwise.
5.2 Currency
- Payments may be processed in USD & SGD
- Currency conversion rates are determined by payment providers or banks.
5.3 Payment Due Date
- Payments must be completed as per invoice or agreement timelines.
- Late payments may result in project delays, suspension, or termination.
6. Refund and Cancellation Policy
- Due to the nature of professional services, payments made are generally non-refundable once services have commenced.
- Refunds, if applicable, will be processed at our sole discretion based on service stage, work completed, and contractual terms.
- Processing fees, gateway charges, and currency conversion fees are non-refundable.
7. Client Responsibilities
Clients agree to:
- Provide accurate project requirements and information.
- Respond within reasonable timeframes for approvals or feedback.
- Ensure lawful use of services and deliverables.
We are not responsible for delays caused by lack of client communication or incomplete information.
8. Intellectual Property
- All intellectual property created by us remains our property until full payment is received.
- Upon complete payment, clients receive usage rights as defined in the service agreement.
- We reserve the right to showcase completed work in portfolios or marketing materials unless otherwise agreed in writing.
9. Confidentiality
Both parties agree to maintain confidentiality of:
- Business information
- Trade secrets
- Client data
- Proprietary methodologies
Confidential information shall not be disclosed without written consent unless required by law.
10. Compliance and Acceptable Use
Clients agree not to use our services for:
- Illegal or fraudulent activities
- Money laundering or unauthorized financial transactions
- Content or business activities that violate applicable laws or regulations
We reserve the right to terminate services if suspicious or unlawful activity is detected.
11. Third-Party Services
We may use third-party tools, platforms, or service providers. We are not liable for disruptions or losses caused by third-party services beyond our control.
12. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid by the client for the specific service.
13. Service Availability
We strive to provide uninterrupted services but do not guarantee continuous availability due to:
- Technical failures
- Third-party service disruptions
- Force majeure events
14. Termination
We reserve the right to suspend or terminate services if:
- Terms are violated
- Payments are overdue
- Fraudulent or suspicious activity is identified
Clients may terminate service agreements as per contract terms.
15. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India Any disputes shall be subject to the jurisdiction of courts located in West Bengal.
16. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of services constitutes acceptance of revised Terms.
17. Contact Information
For any questions regarding these Terms, please contact:
📧 business@aerotalk.in
🌐 www.aerotalk.in